About corse
Crisis management is a critical discipline that encompasses the strategies and techniques required to navigate and mitigate the psychological impact of crises on individuals and organizations. Understanding the psychological aspects involved in crisis situations is essential for effective leadership and decision-making. This course aims to equip participants with the necessary skills to analyze and respond to the emotional and mental challenges that arise during crises. By delving into the psychological factors at play, attendees will gain insights into how crises affect human behavior, communication, and organizational dynamics. The training will emphasize practical applications and real-world scenarios, enabling participants to develop a comprehensive toolkit for crisis intervention and support. Through interactive discussions, case studies, and role-playing exercises, attendees will enhance their ability to recognize and address the psychological needs of individuals and teams during crises. This course not only aims to improve crisis management skills but also fosters resilience and adaptability in high-pressure situations, ultimately contributing to better outcomes for organizations and their stakeholders.The Objectives
- Understand the psychological dynamics of crises.
- Identify the emotional responses to crisis situations.
- Develop effective communication strategies for crisis management.
- Learn techniques to support individuals and teams in distress.
- Build resilience within organizations facing crises.
- Create a comprehensive crisis management plan incorporating psychological insights.
Training Methodology
The course employs a blend of theoretical instruction, interactive discussions, case studies, and practical exercises. Participants will engage in group activities and role-playing scenarios to apply learned concepts in a supportive environment. This approach enhances retention and encourages the practical application of skills in real-world settings.WHO SHOULD ATTEND
- Crisis management professionals
- Human resources personnel
- Organizational leaders
- Mental health practitioners
- Emergency responders
- Anyone interested in enhancing their crisis management capabilities
Course Outlines
Day 1- Introduction to Crisis Management and Psychology
- Understanding Crisis: Definitions and Types
- Psychological Responses to Crises
- The Role of Leaders in Crisis Situations
- Case Study Analysis: Notable Crises
- Group Discussion: Personal Experiences with Crises
- Emotional Intelligence in Crisis Management
- Recognizing Signs of Distress in Individuals
- Communication Techniques for Crisis Situations
- The Importance of Active Listening
- Role-Playing: Crisis Communication Scenarios
- Reflection: Lessons Learned from Day 1
- Coping Mechanisms and Psychological First Aid
- Building Trust and Rapport in Crisis Situations
- Strategies for Managing Team Dynamics
- Understanding Group Behavior Under Stress
- Case Study: Successful Crisis Interventions
- Interactive Exercise: Developing Support Plans
- Developing a Crisis Management Framework
- Risk Assessment and Psychological Preparedness
- Training and Drills: Simulating Crisis Scenarios
- Evaluating Organizational Resilience
- Feedback Session: Improving Crisis Plans
- Group Activity: Crisis Management Simulation
- The Aftermath of a Crisis: Psychological Recovery
- Long-term Support Strategies for Affected Individuals
- Evaluating the Impact of Crisis on Organizational Culture
- Role of Mental Health Professionals in Crisis Recovery
- Case Study: Organizational Recovery Stories
- Workshop: Creating a Recovery Action Plan
Training Method?
- Pre-assessment
- Live group instruction
- Use of real-world examples, case studies and exercises
- Interactive participation and discussion
- Power point presentation, LCD and flip chart
- Group activities and tests
- Each participant receives a copy of the presentation
- Slides and handouts
Training Method?
The course agenda will be as follows:- Technical Session 30-10.00 am
- Coffee Break 00-10.15 am
- Technical Session 15-12.15 noon
- Coffee Break 15-12.45 pm
- Technical Session 45-02.30 pm
- Course Ends 30 pm
City
| Venue | Start Date | End Date | Net Fees | Details & Registration |
|---|---|---|---|---|
| Geneva | July 21, 2025 | July 25, 2025 | 6900 GBP | PDF Register |
| Geneva | August 18, 2025 | August 22, 2025 | 6900 GBP | PDF Register |
| Geneva | September 15, 2025 | September 19, 2025 | 6900 GBP | PDF Register |
| Geneva | October 6, 2025 | October 10, 2025 | 6900 GBP | PDF Register |
| Geneva | November 3, 2025 | November 7, 2025 | 6900 GBP | PDF Register |
| Geneva | December 1, 2025 | December 5, 2025 | 6900 GBP | PDF Register |
| Geneva | December 29, 2025 | January 2, 2026 | 6900 GBP | PDF Register |
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