About corse

In today's fast-paced business environment, effective communication is more critical than ever. Advanced Business Communication is designed to equip professionals with the skills necessary to excel in conveying ideas, persuading stakeholders, and fostering collaboration across diverse teams. This course delves into the nuances of verbal and non-verbal communication, enhancing participants' ability to articulate their thoughts clearly and confidently in various business contexts. From crafting compelling presentations to mastering the art of negotiation, attendees will gain insights into the essential components of impactful communication that drive organizational success. The course emphasizes the importance of adaptability in communication styles, recognizing that different situations call for different approaches. Participants will engage in interactive sessions that focus on real-world scenarios, enabling them to practice and refine their skills in a supportive environment. By exploring advanced techniques in active listening, audience analysis, and feedback mechanisms, professionals will learn to navigate complex conversations and build stronger relationships with clients, colleagues, and stakeholders.  

The Objectives

• Enhance verbal and non-verbal communication skills.
• Develop persuasive techniques for various business contexts.
• Master the art of crafting impactful presentations.
• Improve active listening and feedback skills.
• Foster collaborative communication within teams.
• Navigate complex negotiations with confidence.

Training Methodology

This course employs a blend of interactive lectures, group discussions, role-playing exercises, and case studies. Participants will engage in hands-on activities that promote experiential learning, allowing them to apply concepts in real-time. Feedback sessions will facilitate personal growth and skill enhancement.

WHO SHOULD ATTEND

This course is ideal for mid-level managers, team leaders, sales professionals, and anyone looking to refine their communication skills in a business setting. It is particularly beneficial for those who regularly engage with clients, stakeholders, and team members requiring advanced communication techniques.

Course Outlines

Day 1 - Introduction to Advanced Communication Concepts - Understanding the Role of Communication in Business - Verbal vs. Non-Verbal Communication - The Importance of Emotional Intelligence - Interactive Ice-Breaking Activities - Setting Personal Communication Goals     Day 2 - Techniques for Effective Listening - The Art of Asking Questions - Overcoming Barriers to Communication - Group Discussion on Common Communication Pitfalls - Role-Playing Difficult Conversations - Feedback and Reflection on Day 2 Activities Day 3 - Crafting Persuasive Messages - Structuring Arguments for Maximum Impact - Understanding Your Audience - Techniques for Engaging Presentations - Group Presentation Exercise - Peer Feedback on Presentation Skills Day 4 - Advanced Negotiation Skills - Strategies for Win-Win Outcomes - Role-Playing Negotiation Scenarios - Identifying and Leveraging Power Dynamics - Building Rapport and Trust in Negotiations - Reflection and Group Discussion on Negotiation Experiences Day 5 - Written Communication Best Practices - Crafting Clear and Concise Emails - The Importance of Tone and Style - Techniques for Effective Report Writing - Editing and Proofreading Skills Workshop - Peer Review of Written Assignments

Training Method?

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a copy of the presentation
• Slides and handouts

Training Method?

The course agenda will be as follows:

• Technical Session 30-10.00 am
• Coffee Break 00-10.15 am
• Technical Session 15-12.15 noon
• Coffee Break 15-12.45 pm
• Technical Session 45-02.30 pm
• Course Ends 30 pm